You have just been assigned to a program. Your team will be responsible for building a new financial system. You have just gone over the program charter and discovered that your program will have to integrate completely with another company’s customer service, network, marketing, legal, new development, procurement, and your own, IT.
The program must include a WEB-enabled customer interface that will allow for online bill paying, review, and changes. Your company does not currently have a corporate Web page. You know this will be new technology for your developers. Last of all, the implementation schedule for this program is very aggressive; you have 24 months from today to have the product up and running.
Fortunately, management is behind you 100% and willing to allow you to set up your team in any way you like. Let’s start with the organizational structure.
Would you recommend a pure project, matrix, or functional team? Why?
What are some important organizational considerations when forming the project team? What are the key advantages and disadvantages of your choice?
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