Read The case for analysis on Microsoft on page 26...

Written Case Analysis: Microsoft

Read The case for analysis on Microsoft on page 269-270. Answer both Discussion Questions and include the questions in your presentation:

1. Which of the following technology best characterizes the way Microsoft operates (a) craftwork, (b) engineering production, or (c) intensive technology? Explain.

2. In what ways does Microsoft hope its new way of organizing will help it to continually improve its competences and technology?

Use at least one other source for each question besides the text to help you answer each question. Minimally, 3 paragraphs per answer, double spac


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